Complaint Resolution Process
The company has established following facilities to serve & ensure safe and uninterrupted supply of Natural Gas to our valued customers. Customer can lodge their complaint / request / enquiry of PNG/CNG related services by reaching us through below mentioned channels:
a. Toll Free Number
b. Customer Care Centres at all Operating Locations
c. Emergency Number (24x7)
d. Email: email@example.com
Company shall respond to customer's requests / complaints in accordance to guidelines issued by PNGRB.